Slot Technician (Full-Time)

SUMMARY: The Slot Tech is responsible for performing slot machine changes, configuration, testing and maintenance, and otherwise ensuring that Guests needs are taken care of on the slot floor.

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Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Adheres to departmental and casino policies and procedures.

• Ensures compliance with all gaming regulations and ordinances.

• Informs Slot Supervisor of Guests playing in an unethical or irregular manner.

• Performs major slot machine changes, configuration, testing, and maintenance in accordance with departmental policies and procedures.

• Instructs and aids Team Members in machine maintenance.

• Assists Guests with instructions for playing the slot machines (placing bets, activating game, recognizing wins, calculating payouts, etc.).

• Processes, pays, and verifies hand pays.

• Demonstrates proficiency and accuracy when performing transactions with money and/or filling out required paperwork.

• Assists Supervisors with disputes by using in-game history and other visual cues about the game.

• Monitors slot floor for signs of system issues and responds/reports appropriately.

• Ensures all slot machines are secure and tamper-proof.

• Communicates both verbally and in writing with Team Members, Guests and Supervisors in an effective manner.

• Helps keep areas clean and free of debris.

• Performs other duties as assigned.

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