ESSENTIAL JOB DUTIES ASSIGNED:

I

ncludes but not limited to:

• Keep abreast of and adheres to all casino policies and procedures
• Assist customers on slot devices while maintaining priority customer service
• Promptly deliver cocktails, beer, wine and other items as requested/ordered by guests
• Practice and promote all applicable beverage service health and safety regulations
• Required to know and execute Responsible Beverage Service (RBS) policies as needed
• Check identification of guests who appear to be under 30 and never serve a guest without proper ID (special attention paid to matching IDs with Player Club card)
• Recognize guests who are consuming alcohol too quickly and implement “Slow Down” protocol
• Recognize guests who display signs of intoxication and implement “Cut Off” protocol
• Responsible for all aspects of the Slot operations
• Responsible for maintaining Door Open Log
• Will circulate the Slot area while observing the Slot device correct operation and play. Slot Attendants will observe patrons for slot abuse, sabotage and cheating
• Responsible for legibly completing ALL paperwork daily
• Responsible for assisting the patrons in operation and understanding of the playing method of the Slot devices
• Responsible for working in a safe cautious manner so as to not endanger property, patrons, themselves or other employees
• Responsible for clocking in and out daily
• Responsible for ensuring the appearance of the casino floor is professional at all times
• Responsible for dumping ashtrays, disposing unused cups, and cleaning machines when it is not busy on the floor
• Assure that a high level of service is provided to internal and external guests.

QUALIFICATIONS:

• Availability to work any shift
• Must pass initial drug screening, background investigation, and random drug tests
• Good credit mandatory
• Must have strong interpersonal skills and excellent customer service skills
• Must have the ability to work alone and as part of a team
• Must maintain an excellent work attendance history
• Must be detail oriented and posses organizational skills

LANGUAGE SKILLS:

• Ability to read and interpret documents, such as safety rules, operating instructions, and procedure manuals.
• Ability to respond to common inquires or complaints from customers, regulatory agencies and staff.
• Ability to write routine reports and correspondence.
• Ability to effectively present information in one-on-one and small group situations.  Effective interpersonal skills required.

MINIMUM EDUCATION REQUIRED:

• Ability to read and write
• Must have good communication skills both oral and written

MATHMATICAL SKILLS:

• Ability to add, subtract, multiply, and divide in a all units of measure, using whole numbers, common fractions, and decimals and work with mathematical concepts such as probability and statistical inference.

REASONING ABILITY:

• Ability to apply commonsense reasoning to a variety of situations and deal with several abstract and concrete variables.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to maintain visual attention and mental concentration needed to perform assigned duties in highly disruptive conditions.

PHYSICAL DEMANDS:

• While performing the duties of this job, the Employee is regularly required to talk, hear, communicate and listen.
• The Employee frequently is required to stand for extended periods in one position.
• Employee is required to sit/stand/bend/stoop and use hands and finger.
• The Employee is required to reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

• Must be able to work in a smoke-filled environment
• The noise level in the work environment is usually moderate.
• When on the casino floor, the noise level increases to loud.

PLEASE NOTE

Tyme Maidu of Berry Creek Rancheria Preference

Native American Preference