Slot Attendants

Main Duties and Responsibilities:

•    Ensures a complete understanding of and adheres to policies within the Employee Handbook, Department’s Operational Manual and Gaming Regulations.
•    Attends training, inclusive of AU Trainings, and meetings to ensure proper skills necessary to perform duties.
•    Maintains a sound knowledge of the company’s facilities and related services.
•    Ensures a complete understanding of and adhere to the company’s fire and safety procedures.
•    Maintains confidentiality of information received at all times.
•    Ensures that every guest encountered experiences our warm and friendly Bahamian culture and achieve a minimum of 80% ASAP observation scores.
•    Solicits and captures all relevant information (telephone number, date of birth and e-mail) of Slot Players through sign-ups.
•    Ensures the continuous operation of slot machines and proper functioning of devices such as radios and hand helds at all times.
•    Routinely rotates assigned zones and observes the action of players and functioning of machines.  Assist guests and/or alert Supervisor of any malfunction.
•    Ensures every guest who signs up for the Free Daily Slot Tournaments experience a fun-filled and positive atmosphere.
•    Ensures monthly quota is met relative to the mobile New Member Enrollment program.
•    Assist in issuing players’ cards to new and existing guests.
•    Answers attendants/service light on the slot machines promptly.
•    Determines problems with machine, whenever possible before opening machine.
•    Completes “M.E.A.L.” card each time a machine is opened (see operational manual for procedures.)
•    Ensures that the assigned ACSC System Access Card is properly inserted into the card reader and registered with the system before opening the slot machine door.
•    Follows proper procedures at Security Desk when obtaining and returning Slot Keys.
• Assists novice players in understanding how to play various slot machine games.
•    Ensures Jackpots are completed within the designated time limit. (See Slot Operations Manual for details)
•    Performs other reasonable duties as may be requested by Management. *The Company operates a twenty-four (24) hour business. Therefore, you will be rostered to work shifts, which may change from time to time.*Required Qualifications: Ability to obtain a Gaming Board License for the Casino Slot operations experience Excellent interpersonal skills Knowledge of the computer Minimum of a high school diploma Excellent communication skills (written and oral)