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Senior Dealer

The Rank Group

Cardiff, Wales, United Kingdom Onsite

11 days ago Customer Service Senior Level $26K - $26K Full Time

Company Description:Join Us at Grosvenor Casinos

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos.

As a valued team member, you'll receive the following benefits:

  • Hourly pay rate of £12.46
  • Tips: Receive a share of uncapped tips
  • Premium Pay Night Allowance: An additional £1 per hour after midnight
  • Paid breaks
  • Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
  • Legal & General Pension Scheme: We contribute 3% to your pension.
  • Life Insurance: Coverage provided for peace of mind
  • Long Service Awards: Celebrate your career milestones with us
  • Online learning: Access supplementary online courses to enhance your skills
  • Uniform: We provide a free team uniform
  • Retail Discount Scheme: Enjoy discounts and offers at selected retailers
  • Employee Assistance Programme: Access to support and resources whenever you need them
  • Food and Soft Drinks Discounts

Job Description:We’re looking for a Senior Dealer with strong casino experience, a calm approach under pressure, and a passion for delivering exceptional service.

You’ll lead live table games, support new players, and work closely with the wider team to ensure smooth and professional operations on the gaming floor.

Qualifications:

  • Proven experience as a casino dealer, ideally in a senior or supervisory capacity
  • Hold a PFL (Personal Functional Licence)
  • Strong knowledge of live table games and payouts
  • Excellent communication and customer service skills
  • Ability to stay calm under pressure and maintain a professional approach

Additional Information:Be Part of What’s Next

If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Apply for this position

Senior Dealer at The Rank Group