Risk and Compliance Manager
LulaBet
Cape Town, Western Cape, South Africa Onsite
Company Description:Why Join Us
Be part of a technology-driven online betting business operating within a regulated, high-growth market. Take ownership of the full risk and compliance function with real influence on business outcomes. Work closely with experienced operational, product, and leadership teams.
Play a critical role in protecting and scaling a licensed South African betting operation.
Job Description:
Regulatory Compliance & Governance
Ensure full compliance with all applicable South African legislation, including but not limited to:
National Gambling Act
Western Cape Gambling and Racing Board Act and Regulations
FICA
POPIA
All other relevant gaming, financial crime, and data protection legislation
Act as the primary point of contact for regulators, licensing authorities, and external compliance stakeholders.
Manage all licensing, approvals, submissions, renewals, and regulatory reporting requirements.
Ensure ongoing compliance with provincial licensing conditions and statutory obligations.
Maintain audit readiness at all times and manage regulatory inspections and audits.
Embed a culture of compliance, accountability, and ethical conduct across the business.
- Risk Management & RMCP Ownership
- Own and maintain the Risk Management and Compliance Programme (RMCP) in line with legislative and regulatory requirements.
- Regularly review, update, and enhance the RMCP to reflect regulatory changes, business growth, and emerging risks.
- Develop, update and maintain internal processes and policies in line with the RMCP
- Identify, assess, document, and mitigate operational, financial, regulatory, and reputational risks.
- Develop and maintain risk registers, control frameworks, and monitoring plans.
- Provide regular risk reporting and recommendations to senior management.
- Financial Crime, Fraud & Player Risk
- Run the end-to-end risk function across the betting operation.
- Design, implement, and monitor fraud detection and prevention frameworks.
- Identify and investigate fraud, bonus abuse, arbitrage, syndicate play, and other forms of player manipulation.
- Conduct Enhanced Due Diligence (EDD), investigations, and player risk assessments where required.
- Oversee AML controls, suspicious transaction monitoring, and reporting obligations.
- Work closely with payments, customer support, and trading teams to manage player risk effectively.
- Monitoring, Controls & Reporting
- Monitor all statutory and regulatory requirements to ensure ongoing compliance.
- Develop and maintain policies, procedures, and internal controls aligned to legislation and best practice.
- Track regulatory changes and proactively assess business impact.
- Produce clear, accurate compliance and risk reporting for management and regulators.
- Ensure proper record-keeping and documentation in line with statutory requirements.
- Stakeholder & Cross-Functional Collaboration
- Partner closely with Operations, Finance, Product, Technology, and Customer Support teams to embed risk and compliance controls into day-to-day operations.
- Support product launches, promotions, and platform changes from a risk and compliance perspective.
- Provide guidance and training to internal teams on compliance obligations and risk awareness.
- Engage external advisors, auditors, and service providers where required
Qualifications:Required:
Minimum 5+ years’ experience in a Risk and/or Compliance role within iGaming, betting, financial services, or a similarly regulated environment.
Strong, practical working knowledge of:
- National Gambling Act
- Western Cape Gambling and Racing Board Act
- FICA and AML frameworks
- POPIA
Proven experience managing licensing, regulatory submissions, and regulator engagement.
Hands-on experience in fraud detection, AML, bonus abuse, syndicate play, and player investigations.
Experience developing, maintaining, and operationalising RMCPs.
Strong analytical and investigative skills with high attention to detail
Key Competencies
- Deep understanding of South African gaming regulation
- Strong risk assessment and investigative capability
- High ethical standards and integrity
- Structured, process-driven, and detail-oriented
- Confident communicator with regulators and internal stakeholders
- Decisive, pragmatic, and solutions-focused
- Able to operate independently in a fast-paced environment
Additional Information:Why Join Us?
- Competitive Packages: We offer a competitive salary, and opportunities for career advancement within a fast-growing industry.
- Collaborative Work Environment: You’ll join a diverse team of professionals who are passionate about innovation and customer engagement.
- Career Growth: Develop your skills in igaming marketing, gain technical expertise, and be part of an exciting, rapidly evolving industry.
- Challenging and Rewarding Work: Every day brings new challenges and opportunities to make a meaningful impact in a forward-thinking company.
If you’re ready to build something great and make a difference in a company that values innovation, apply today and join us in redefining the gaming experience!