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Poker Supervisor - Philadelphia

Live! Casino and Hotel Philadelphia

Philadelphia, Pennsylvania, United States Onsite

21 days ago Business Operations Mid Level Full Time

Overview:

Why We Need Your Talents

Responsible for the successful operation of the Poker Room, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.

Responsibilities:

Where You'll Make an Impact

  • Review staffing levels to maintain operational effectiveness
  • Controlling cards and equipment
  • Responsible for the supervision and performance of  the poker dealers
  • Development of staff, evaluating, hiring and training
  • Assists Poker Floor Supervisor/Greeter with monitoring with reviewing and managing the department’s promotions and tournaments
  • Review poker room activities and promotional status with Director of Poker
  • Assists Poker Floor Supervisor/Greeter with monitoring and adjusting performance to local competition
  • Excellent customer service
  • Ensure the safety and security of guests and employees
  • Other duties as assigned

Qualifications:

Skills You'll Need to Suceed

  • Ability to analyze and interpret departmental needs and results
  • Ability to solve complex problems
  • Knowledgeable of specified games and gaming regulations
  • Ability to add monies and chips
  • Good public relations/guest service skills
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment
  • Ability to accurately complete paperwork and forms
  • Complete, perform and understand basic mathematical functions
  • Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls
  • Complete knowledge of all facilities available to guests on property.
  • Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities
  • Ability to maintain mental concentration for significant periods of time
  • Basic computer skills
  • Management abilities demonstrated in managing the Poker Room operations
  • Maintain interpersonal working relationship among all personnel
  • Oral and written communication skills
  • Willingness to assume responsibility relative to the performance of the table games
  • Obtainment of departmental budget and goals
  • Effective managing of the staff
  • Accuracy in completing assigned duties, paperwork, and reports
  • Knowledge of state gaming laws and regulations

A Few Must Haves

  • One (1) to two (2) years’ experience as a poker dealer or poker floor supervisor with a four (4) year degree in related fields or equivalent work experience
  • Technical school education in dealing specified games
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Retirement Savings with Company Match
  • Generous Bonus Structure
  • Annual Merit/Goal Based Pay Increases
  • Leadership Skills Development & Mentorship Programs
  • Tuition Reimbursement
  • Free parking
  • Free food and discounted meals
  • Exclusive Discounts on Travel, Services, Goods and Entertainment

Physical Requirements

  • Casino is over 300,000 sq. ft. and requires ability and energy to move about it with a true sense of urgency.
  • Sitting 5%
  • Walking 10%
  • Standing 75%
  • Keyboarding 10%
  • 24/7 operation requiring extended hours and the ability and willingness to meet the team members’ schedules when handling matters scheduling, team member relations and staffing.
  • May be required to lift up to 30 lbs
  • Must be able to bend, squat and maneuver underneath Poker Tables

Life at Live!

  • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.

Apply for this position

Poker Supervisor - Philadelphia at Live! Casino and Hotel Philadelphia