Poker Supervisor - Philadelphia
Live! Casino and Hotel Philadelphia
Philadelphia, Pennsylvania, United States Onsite
21 days ago Business Operations Mid Level Full Time
Overview:
Why We Need Your Talents
Responsible for the successful operation of the Poker Room, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.
Responsibilities:
Where You'll Make an Impact
- Review staffing levels to maintain operational effectiveness
- Controlling cards and equipment
- Responsible for the supervision and performance of the poker dealers
- Development of staff, evaluating, hiring and training
- Assists Poker Floor Supervisor/Greeter with monitoring with reviewing and managing the department’s promotions and tournaments
- Review poker room activities and promotional status with Director of Poker
- Assists Poker Floor Supervisor/Greeter with monitoring and adjusting performance to local competition
- Excellent customer service
- Ensure the safety and security of guests and employees
- Other duties as assigned
Qualifications:
Skills You'll Need to Suceed
- Ability to analyze and interpret departmental needs and results
- Ability to solve complex problems
- Knowledgeable of specified games and gaming regulations
- Ability to add monies and chips
- Good public relations/guest service skills
- Ability to perform assigned duties under frequent time pressure in an interruptive environment
- Ability to accurately complete paperwork and forms
- Complete, perform and understand basic mathematical functions
- Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls
- Complete knowledge of all facilities available to guests on property.
- Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities
- Ability to maintain mental concentration for significant periods of time
- Basic computer skills
- Management abilities demonstrated in managing the Poker Room operations
- Maintain interpersonal working relationship among all personnel
- Oral and written communication skills
- Willingness to assume responsibility relative to the performance of the table games
- Obtainment of departmental budget and goals
- Effective managing of the staff
- Accuracy in completing assigned duties, paperwork, and reports
- Knowledge of state gaming laws and regulations
A Few Must Haves
- One (1) to two (2) years’ experience as a poker dealer or poker floor supervisor with a four (4) year degree in related fields or equivalent work experience
- Technical school education in dealing specified games
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
Perks We Offer You
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Retirement Savings with Company Match
- Generous Bonus Structure
- Annual Merit/Goal Based Pay Increases
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Free parking
- Free food and discounted meals
- Exclusive Discounts on Travel, Services, Goods and Entertainment
Physical Requirements
- Casino is over 300,000 sq. ft. and requires ability and energy to move about it with a true sense of urgency.
- Sitting 5%
- Walking 10%
- Standing 75%
- Keyboarding 10%
- 24/7 operation requiring extended hours and the ability and willingness to meet the team members’ schedules when handling matters scheduling, team member relations and staffing.
- May be required to lift up to 30 lbs
- Must be able to bend, squat and maneuver underneath Poker Tables
Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.