Poker Room Dealer - FT

Red Hawk Casino

Placerville, California, United States Onsite

23 days ago Customer Service Entry Level Full Time

Protects and controls specific game assigned.

Conducts the games in accordance with policies and procedures at a fair and consistent pace by prompting players to act in a timely manner.

Makes the appropriate announcements including exposed cards, bets, raises, and the number of players in the hand.

Responsible to ensure that each player puts the proper amount of chips in the pot.

Handles player transactions and tracking.

Notifies the Floor Lead of any irregularities.

Advises the Floor Lead of any player disputes or arguments that may arise during the game.

Informs the Floor Lead of any important or relevant facts regarding specific players and their action.

Creates an atmosphere of Fun, Integrity, Respect, Service, and teamwork for all team members and casino guests at all times.

Maintains a professional departmental, company and community reputation.

Uses A.C.T. standards at all times while maintaining a professional, friendly, and courteous atmosphere.

Enthusiastically seek opportunities to inform guests and team members about special promotions, upcoming events and services.

Maintains knowledge of and promotes departmental and property-wide promotions through Flight Checks and communications standards.

Maintains a professional, friendly and courteous atmosphere providing the guest with a delightful gaming experience, and notifying Leads of any guest needs i.e., cocktails, Host Service, etc.

Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.

Understands and promotes team work by maintaining cleanliness of the Poker Room, including washing cards when assigned.

Actively supports the Floor with running chips, seating players, and assisting with guest service needs.

Follows established rotation and break procedures and confirms with the Floor prior to leaving the room.

Assists by notifying the Floor/Host for comps, player card reprints, and guest service recovery as needed.

Follows all Title 31 and internal control requirements as assigned.

Performs other duties as assigned.

May provide relief support for Floor Lead tasks when assigned and properly trained.

QUALIFICATION REQUIREMENTS

High school diploma or GED preferred.
Prior documented experience dealing poker or passing an audition is required.
General knowledge of poker rules is required.
Must be at least 21 years of age.