Summary of Functions:

Provides high quality customer service to poker game customer by performing the following duties.

Essential Duties and Responsibilities

• Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Policies and Procedures.

• Responsible for dealing the game of poker in accordance with gaming policies and procedures.

• Arrive at designated workstation and/or relieve dealer 5 minutes before shift time ensuring the floor persons field of vision is not blocked when going in or coming off the game.

• Greets all customers and, when possible, acknowledges known players in an appropriate manner.

• Projects positive body language on live and dead games.

• Encourages eye contact on dead games with customer to encourage play.

• Maintains a friendly and professional attitude at all times towards customers and all employees.

• Demonstrates attentiveness while dealing the game with cards, placement of cards on table and dealing with customers to ensure protection of the game and maximize the company's assets.

• Communicate all pertinent information to Poker Floor Supervisor and Poker Shift Supervisor as stipulated in departmental policies and procedures.

• Ensure control/protection of company assets.

• Responsible for maintaining a good attendance record.

• May be required to be a panelist for the Internal Review Hearings.

This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Education

• High school diploma or GED

Experience

• Six months to one year related experience and/or training; or equivalent combination of education and experience.

• Requires a minimum of 500-1000 verifiable hours of dealing experience at a live table or successful completion of Northern Quest Casino Poker class.

Skills & Abilities

• Ability to maintain effective working relationships with department head and employees.

• Skill in solving practical problems and dealing with situations where only limited standardization exists.

• Excellent organizational, communication and interpersonal skills.

• Skill in identifying and resolving administrative problems under pressure conditions.

Other Requirements

• Ability to obtain and maintain a Class III Gaming License.

• Prerequisite: Must pass an audition to be considered for employment.

• Available and willing to work nights, weekends and holidays as required.

Physical Demands

• Requires the ability to lift and/or move objects weighing up to 25 pounds.

• Constantly requires the ability to give and receive detailed information through verbal communication.

• Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.

• Constantly requires working with fingers rather than the whole hand or arm.

• Constantly requires repetitive movement of the wrists, hands and/or fingers.

• Occasionally requires walking or moving to accomplish tasks.

• Constantly requires standing and/or sitting for sustained periods of time.

• Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.

• Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.

• Occasionally the position requires stooping which entails the use of the lower extremities and back muscles.  Infrequently it requires crouching.

• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to tobacco smoke, flashing lights, and loud noises as found in a casino setting. The employee is occasionally exposed to moving mechanical parts, repetitive motions, extreme cold or extreme heat. The noise level in the work environment is usually moderate.

Hiring Preference

The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.

General Sign-off & Disclaimers

The employee is expected to adhere to all company policies.

At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.

Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.

Background Investigation: All candidates and employees may be subject to a background investigation.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.