Partnership Manager LATAM

Overview: Partnership Manager is responsible for driving revenue growth across the company’s customer base by focusing on selling, upselling, and optimising the performance of both existing and newly launched products.

The position requires a strong understanding of the igaming industry, key markets, competitors, and player behaviour. The role also includes:

• Developing and refining business development strategies
• Ensuring effective customer management
• Aligning customer and company objectives to maximise commercial outcomes

Exceptional client-management skills are essential

Responsibilities:

• Build and execute long-term strategic account plans that align Games Global’s objectives with each customer’s goals.
• Create, organize, and present promotional opportunities to ensure Games Global remains the provider of choice.
• Work closely with the Games Team to ensure new content is promoted in a timely, structured manner that supports both revenue growth and customer launch strategies.
• Act as the primary point of contact for assigned operators, fostering strong, long-term relationships that drive satisfaction and loyalty.
• Manage and prioritize both prospects and existing customers, leading commercial negotiations and delivering results aligned with Games Global’s strategic vision.
• Partner with the Product Team by capturing customer feedback and contributing insights to shape the future product roadmap.
• Analyse market intelligence, KPIs, and trends to identify new opportunities and provide regular reports to both customers and internal stakeholders.
• Forecast, track, and manage key account metrics.
• Balance internal resources with commercial potential to ensure efficient account management.
• Ensure exceptional service delivery across the entire customer lifecycle with Games Global.
• Represent Games Global at industry events and during customer meetings as required.

Qualifications:

• Clear understanding of how to deliver commercial results in a complex, competitive environment.

• Proven experience in sales, account management, and revenue generation within the gaming industry.

• Interest in developing leadership and team-management capabilities.

• Strong account-management and customer-relationship skills.

• Strategic thinker with strong problem-solving abilities.

• Commitment to a customer-first mindset and collaborative teamwork.

• Minimum 3 years of experience in account management or sales, preferably within the igaming industry.

Contributing to Team Success – Team Player

• Demonstrate personal commitment and act as a positive influence within the team.
• Follow team expectations, guidelines, and standards of conduct.
• Represent the team positively in all internal and external interactions.
• Be open to ideas, actively listen, and consider different perspectives objectively.
• Seek innovative ways to elevate team performance and business outcomes.

Company Values

• Innovation & Proactiveness: Suggest new ideas, improvements, and opportunities.
• Passion: Show enthusiasm for the role, customers, business, and the gaming industry.
• Ownership: Take responsibility for tasks, ensure follow-through, and address issues proactively.
• Accountability: Accept responsibility for outcomes and learn from mistakes.
• Support: Treat colleagues and partners with respect, dignity, and fairness.

🌟 Equal Opportunities StatementGames Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and communities. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected across all our teams. Join us and be a part of an organisation that is truly committed to creating a level playing field for everyone.Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.