Operation Manager

Security ClearanceNot Required

Duties

Manages the day-to-day operations and administration of a field office and performs route work on Electronic Gaming Machines (primarily slot machines). Applies a practical knowledge and understanding of slot management systems, electronic theories, internet technology, and network applications and principles. Develops and/or communicates guidance and directives necessary to manage a fluid, profit-generating gaming business with a fluctuating customer base. Represents the organization at conferences and Briefs community commanders and Army Air Force Exchange System (AAFES) business managers on operational matters concerning their area of operation. Identifies problems and recommends and/or initiates corrective action. Evaluates the success of projects in terms of profitability, customer satisfaction, and mission. Reviews financial reports, estimates project requirements and costs, develops field office operating plans and procures supplies and equipment. May perform the full range of supervisory duties. Monitors and evaluates the troubleshooting and repair abilities of subordinate technicians. Provides technical training when necessary and performs repairs and maintenance on Electronic Gaming Machines and other equipment. Ensures compliance with regulations and standard operating procedures. Performs cash collections, and trains subordinates and game room personnel on cash collection procedures. Applies EEO principles to all aspects of personnel management. Participates in and supports EEO/AA activities and encourages subordinates to do so. Supports and ensures the integrity of any applicable internal control systems.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Specialized slot or amusement machine technical experience or specialized technical experience gained from working in a position that required extensive knowledge of electronics to include basic machine components and solid-state electronic components. A minimum of one year of supervisory experience directly related to the duties described above. Highly qualifying criteria include ARMP technician certification, or comparable field service certification and Network+ certification. Experience using Micro Outlook software applications is required, (e.g., Power Point, Word, Excel and Outlook).

Other Information

Area of Consideration The area of consideration for this vacancy is for U.S citizens (Worldwide). PCS Costs Payment of Permanent Change of Station (PCS) costs are authorized based on a determination that a PCS move is in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Foreign overseas allowances, cost of living allowance (COLA), and differentials will be paid, contingent upon eligibility. Employment overseas provides a lot of additional benefits and entitlements. For information, please contact Seung Hyean Yoon at seunghyean.yoon.ln@army.mil. Applicants must comply with the Exceptional Family Member Program. For more information, go to https://www.militaryonesource.mil/special-needs/efmp/. Healthcare Access and Availability: If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12. If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child's age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for Early Intervention Services (EIS) will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI1342.12 and DoDM 1342.12. Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only. Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf