Manager Poker

Hard Rock Hotel & Casino is seeking an experienced professional to serve as our Manager, Poker. This role is responsible for the comprehensive oversight of poker room operations, ensuring a seamless blend of operational excellence and the high-standard service our guests expect. You will manage daily gameplay, maintain strict game integrity, and drive department profitability through strategic tournament scheduling and innovative promotions.

The ideal candidate is a seasoned poker professional who pairs a sharp analytical mindset for financial controls with the sophisticated leadership style required to manage a premier, world-class team.

Responsibilities

• Plans, develops, and implements poker policies for short- and long-term plans.
• Ensures poker games are conducted according to established policies and procedures.
• Ensures all poker adheres to the company's Minimum Internal Controls Standards (MICS).
• Develops and implements poker promotions, tournaments, and events that drive guest engagement and loyalty.
• Directs, coordinates, and analyzes poker game procedures, services, and operations to ensure maximum profitability.
• Manages and ensures the integrity and accountability of gaming assets, including chips, cards, and equipment.
• Develops and executes annual department business plans and budgets.
• Maintains monthly budgets, justifying unusual variances while providing monthly status reports.
• Works with executive leadership to develop and implement strategies that support revenue growth, cost control, and optimal game mix/layout.
• Maintains and submits required records and reports.
• Maintains the confidential nature of matters pertaining to company records.
• Builds team loyalty while modeling professional behaviors and attitude.
• Maintains constant customer interaction to ensure complete customer satisfaction.
• Supervise/manage a department and provide input for hiring/firing/performance decisions.
• Work may be performed in a variety of office settings, including climate-controlled office settings and casino floors.
• Work can include exposure to second-hand smoke and crowd noise.
• Must have flexibility to work varied shifts, including weekends and holidays as required (on-call).
• Must be able to lift, push, pull, and carry up to 20lbs, and stand, sit, and walk for long periods of time.
• Performs other job-related duties as assigned.

Qualifications

• High School Diploma or GED and 3 to 5 years of comparable poker operations experience; or an equivalent combination of education and experience.
• Excellent written and verbal communication skills.
• Excellent presentation skills.
• Basic computer skills.
• Working knowledge of Microsoft Office Suite.
• Strong planning, analytical, and creative problem-solving skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to work with mathematical concepts and probabilities.
• Must have and maintain a valid driver’s license.
• Must be able to obtain and maintain a gaming license by the appropriate gaming authority.

About Company

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country

. As the gaming and hospitality business of the Cherokee Nation, CNE owns and

operate

a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step into a world of possibilities:

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.

• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.

• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.

• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home

. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment

Company

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination.  This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here's

what awaits you:

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).

• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.

• Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.

• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.