Keno/Sportsbook Dual Rate

Description

Benefits of Working at Nisqually Red Wind Casino Include:

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• FREE uniform dry cleaning services
• $1 per hour shift differential
• Paid Time Off & Paid Holidays
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

POSITION OBJECTIVE: Provide exceptional service and value to our guests. Assist Team Members while acting as a supervisor.

Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.

Our Vision: Creating incredible experiences.

Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

JOB SUMMARY: Process Keno and Sportsbook tickets for guests and assist in the understanding of how to play. Process Keno and Sportsbook tickets through a computerized system, call Keno games, mark numbers called and verify draw results. Act as Keno/Sportsbook Supervisor in the absence of the Keno/Sportsbook Supervisor. Perform supervisory and administrative functions in accordance with policies and procedures.

Requirements

QUALIFICATIONSRequired skills and knowledge:

• High school diploma or GED certificate.
• Complete Title 31 requirements.
• Basic math skills.
• Intermediate computer skills.
• Must be able to obtain a Food Handlers Permit.
• Pass NRWC pre-employment testing.
• Ability to work all shifts including weekends and holidays.
• Ability to obtain a Class III Gaming License.

Preferred skills and knowledge:

• 1 year of supervisory experience.
• 1 year of Keno experience.
• 1 year of Sportsbook experience

PHYSICAL REQUIREMENTS:

• Ability to bend, reach, push, pull, squat and lift up to 40 pounds.
• Ability to stand and/or move around continuously during the assigned shift.
• Manual and finger dexterity.
• Ability to tolerate a noisy, smoke-filled environment.

ESSENTIAL FUNCTIONS OF THE JOB:

• Knowledge of Keno and Sportsbook departmental Guest Service Standards.
• Knowledge of casino promotions.
• Follow all Keno and Sportsbook rules in accordance with established Casino policies and procedures.
• Understand, support and explain all Keno and Sportsbook content, promotions, betting events, and betting odds as expected.
• Review internal audit work daily in accordance with Keno and Sportsbook procedures.
• Supervise Keno/Sportsbook Team Members during assigned shift in the absence of the Keno/Sportsbook Supervisor.
• Provide input for Team Member evaluations and disciplinary actions, and train new Team Members.
• Handle guest and Team Member complaints.
• Assist in planning, developing and implementing organizational policies and procedures.
• Start Keno game, keep existing games intact and collect house revenues.
• Perform Runner/Writer and Sportsbook duties as assigned.

NATIVE AMERICAN HIRING PREFERENCE

Rev: 6/8/2023