IT Infrastructure Engineer (Live Casino)
Wicked Games
Yerevan, Yerevan, Armenia Onsite
Overview :
The IT Infrastructure Engineer is responsible for designing, maintaining, and operating the studio’s IT infrastructure that supports Live Casino operations on a day-to-day basis. This role focuses on network stability, connectivity, access management, and the reliability of on-site infrastructure to ensure uninterrupted 24/7 live operations.
Responsibilities:
Design, configure, and maintain the local studio network (switches, routing, VLANs)
Manage internet connectivity, redundancy, and failover
Support on-prem servers and studio infrastructure
Maintain workstations, PCs, laptops, and peripheral devices
Support technical onboarding of new employees, including workstation setup and system access
Manage user accounts, permissions, and VPN connectivity
Administer corporate productivity platforms (Microsoft 365 and Google Workspace), including user setup and access management
Support CCTV systems as part of studio security infrastructure
Monitor infrastructure health and respond to incidents
Perform backup and recovery procedures
Troubleshoot connectivity, network, and access-related issues
Coordinate with internet providers and external IT vendors
Maintain basic infrastructure documentation and network schemes
Requirements
3+ years of experience in IT infrastructure or system administration
Hands-on experience with on-prem networks and studio or office environments
Experience working in 24/7 operational environments is a strong advantage
Solid networking fundamentals (switches, VLANs, routing)
Experience with internet connectivity and redundancy setups
Windows and/or Linux server administration
VPN and access management
Administration of Microsoft 365 and/or Google Workspace
Understanding of CCTV systems
Monitoring and incident response experience