Floor Supervisor Table Games

Specific Job Functions:

· Observe all games, players and dealers to ensure accuracy of game and game protection

· Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes

· Verify all bankrolls from previous shifts to ensure accuracy

· Monitor games and maintain appropriate game pace

· Provide the utmost in customer service by answering questions, resolving disputes and filling requests

· Assist in training and evaluating subordinate employees in a fair and equitable manner

· Accurately track player actions by noting buy-ins, length of play, win/loss and average bet

· Operate all games in accordance with all gaming laws, Title 31 and company policies

· Verify the accuracy of all documents signed and ensure all procedures are accurately followed

· Communicate all pertinent information to management in a timely and responsible manner

· Maintain proper bankroll levels to accommodate existing or anticipated play

· Notify management immediately of any unusual gaming activity

· Monitor guest flow and notify management when adjustments to open table games are needed

· Create a work environment which promotes teamwork, recognition, mutual respect and employee satisfaction

· Perform all duties as deemed necessary for the success of the department

Responsibilities/Qualifications

· At least one year supervisory experience or two years experience dealing multiple games required

· Knowledge and ability to deal assigned game necessary

· Ability to input and extract player information into the casino computer systems a must

· Must have or be able to obtain a Gaming Registration

· Professional appearance and demeanor a must