Floor Person Slots Part Time (LINQ LV)

Enterprise

Las Vegas, Nevada, United States Onsite

8 days ago Customer Service Mid Level Part Time

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

The Slot Floor Person is responsible for quickly and accurately performing fills and jackpots on machines, as well as minor repairs. A Slot Floor Person/Attendant walks the casino floor, making themselves available to assist customers and provide friendly, courteous service always

HOW YOU WILL CREATE THE EXTRAORDINARY

Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhance guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’ perception of luck
Displays attentive, upbeat, and enthusiastic behavior during each “Moment of Truth? interaction throughout the shift
Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives
Clearly communicates functionality of Slot Floor (i.e., Fast Cash - ticket in/ticket out)
Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards. Verifies and countersigns hand paid jackpots
Resolves guest complaints using Service Recovery with a sense of urgency and empathy with approved levels of authority
Keeps slot areas clean, secure, and well maintained
Professional appearance, excellent personal hygiene, and phone etiquette is a must
Courteous, friendly, outgoing personality is essential
Good organization and communication skills required
Accuracy and diligence are necessary while working in a loud, fast-paced environment. Constant public contact with frequent interruptions

Responsibilities

WHAT YOU WILL NEED

One-year previous slot floor-person experience preferred
Must possess a high school diploma or equivalent
Must be able to mentally add, subtract and multiply large amounts of money at a rapid and accurate pace
Possesses ability to understand and comply with company and departmental directives, policies and procedures
Must possess excellent customer relations and communication skills, both written and verbal
Must be willing to work any day of the week and any shift
Must be able to have a good relationship with co-workers and work as a team
Must present a well-groomed appearance
Gaming License, NV

Qualifications

ADDITIONAL REQUIREMENTS

Requires some standing and walking, continuously, throughout the entire shift (typically 7 hours)
Must be able to tolerate secondary tobacco smoke. Must be able to keep pace with peak levels of business and customer demands. Must be able to lift 20 lbs. or more at any given time
Must be able to comply with all physical and mental requirements. (lift, pull, push, and carry up to 100 pounds). Also able to bend, stoop, crouch, kneel and twist.
Must be able to tolerate stressful situations and frequent interruptions. Also, maintain accurate count and verify banks when necessary
Must be able to manage and solve any concerns and questions customers may have. Must be able to speak, read, write, and understand English. Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Company

Centrally located in the heart of the Las Vegas Strip, The Linq is famous for its comfortable atmosphere and friendly customer service. The resort offers 2,640 rooms and suites, nearly 75,000 square-feet of casino space offering world-class gaming and 40,000 square-feet of meeting and banquet space.