Director

DUTIES:

• Oversees all aspects of the Casino Marketing Department and ensures the department operates in an efficient and effective manner.

• Create comprehensive Marketing plan for short term and long range to reach revenue objectives.

• Assists in the preparation of annual budgets and monitors event costs to ensure budgetary compliance.

• Works with Senior Management to develop, implement, and maintain customer base establishing standards and strategies to accomplish objectives.

• Evaluates promotional data for results and adjusts plan based on effectiveness.

• Plans and controls content creation across digital channels, and creates data driven promotional campaigns.

• Focuses on the creation of brand awareness campaigns and tracks success.

• Manages outside data collection and oversees outside agencies.

• Develops proposals and outlines special events, coordinates event logistics to ensure outstanding execution.

• Researches and monitors financial, technical, and demographic issues to capitalize on market opportunities.

• Manages Player Development by tracking database and engagement programs.

• Coordinates with the Player Develop Manager to develop, coordinate, and implement player programs.

• Coordinates with the Guest Services Manager to establish standards.

• Establishes effective line of communication to maintain a constant flow of information upward and downward to ensure a favorable gaming experience for our players.

• Improves staff effectiveness through coaching, counseling, and training. Recommends disciplinary action and appraises job performance and results in a timely manner.

• Acts as a guest liaison, handles guests concerns, and resolves situations to ensure smooth operations and excellent guest service across the entire Marketing Dept.

• Understands, adheres to, and creates Marketing Standards, policy and procedure.

• Ensures compliance with all Northern Arapaho Gaming Agency (NAGA) policy and procedure: Including all Internal Control Standards.

• All other duties as assigned.

• CONDITIONS OF EMPLOYMENT:

• Must be dependable, reliable, and able and willing to work long shifts including peak hours, promotions, holidays, and weekends.

• Must continue to be licensable under the requirements of the Northern Arapaho Gaming Agency.

• Native American preference applies.

EXPERIENCE/QUALIFICATIONS REQUIREMENTS:

• A bachelor’s degree in marketing, Advertising, Communications, or a related field preferred.

• Three to Five years prior casino experience in marketing in lieu of degree.

• Comprehension understanding of player tracking system.

• Basic knowledge of website development.

• Must be flexible to work various shifts including nights, weekends, and holidays.

• Must have a good project management skill as well as strong oral and written skills.

KNOWLEDGE REQUIRED FOR THE POSTITON:

• Must have knowledge of policies procedures and report any and all violations.

• Must have supervisory skills, administrative skills, conflict resolutions skills and be computer literate.

• Must have the ability to manage and supervise professionally.

• Must have ability to communicate orally and in writing to help resolve problems and expedite work or service.

• Must have ability to manage critical deadlines, priorities effective and efficiently.

• Must have significant experience in a gaming environment with emphasis policies and procedures.

WORK CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to sit, stand, walk for extended periods of time.

• Must be able to lift at least 25 pounds.

• Must be able to work in a second hand, high noise, bright lights, and dust environment.

• Must have good manual and finger dexterity.

• Must have good eyesight for prolonged periods of concentration.

• Must have ability to deal with and adapt to frequent changes, delays, and unexpected events at times.

QUALIFICATIONS AND REQUIREMENTS:

• Must be at least 21 at time of hire

• Must have High School Diploma, or GED

• Must be able to demonstrate their US work authorization during the employment verification process.

• Must be able to pass a background investigation.

• Must be able to pass a pre-employment Drug Test.

• Must have a valid Driver’s License.

• Must be able to obtain and maintain a Gaming License.

EMPLOYEE BENEFITS:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.

• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.

• Retirement plans up to a 4% match, must complete 90-day probation period.

• Vol Life Insurance, an employee is eligible to apply for additional coverage within 31 days of initial hire.

• Employer Paid Basic Life Insurance

• Employer Paid Short Term Disability

• Employer Paid Long Term Disability Northern Arapaho Enterprises II and all subsidiaries  follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.