Craps Dealer (Ellis Island Casino, Hotel & Brewery)

Category: Casino/Gaming

Status: Non-Exempt

Reports To: Director of Casino Operations

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Job Description

Responsible for dealing all games professionally, accurately and according to policies and procedures and ensure a positive customer experience. Proficient in all aspects of dealing craps.

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Compensation

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Benefits

• Medical

• Dental

• Basic Life Insurance (included with the dental plan)

• Vision

• Short-term Disability

• Combo plan covering accidents, hospitalizations, and critical illnesses

• Free on-site parking

• One free meal per shift

• Paid time off

• Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)

Location

In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required).

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Responsibilities

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Asset Protection/Gaming Compliance

• Protects the integrity of games through observation and follows appropriate procedures

• Responsible for protecting all sensitive equipment, (Dice, stick, puck, etc.)

• Responsible for ensuring maximum game protection

• Complete paperwork required for monetary transactions

• Must be able to obtain and maintain a Nevada Gaming Registration Card

• Monitor game operations to ensure that house rules are followed, that state, and federal regulations are adhered to

• Responsible for compliance with all dealing procedures

• Ensure strict compliance with Ellis Island Casino and Brewery of Internal Controls

Critical Evaluation

• Must be able to work independently and unsupervised at times and make good decisions based on adherence to policies and procedures

• Must be able to pass yearly Title 31 certification and can effectively communicate with Compliance Department

• Able to remain open-minded to changes and new information daily

• Be knowledgeable about guest events, marketing promotions and services/amenities throughout the property

Team and Guest Service

• Provide excellent guest service to all casino guests and ensure same of all Team Members

• Deal effectively with guest problems/complaints

• Perform additional duties and responsibilities as assigned or necessary

• Provides excellent service to other Team Members and departments as needed

Table Games Knowledge

• Knowledge of all Craps rules and regulations, must have a total understanding of procedure manual for Craps

• Tracks multiple players? level and duration of play

• Observe gamblers' behavior for signs of cheating, such as switching dice, sliding dice, or past posting and notify Pit Supervisor or Shift Manager of suspected cheating

• Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games

• Must be able to perform each essential duty satisfactorily

• Must be willing and able to learn new games

• Must read and acknowledge Craps Manual on the Paychex website

Other Job Duties:

• Fill in as dual rate-supervisor when need, and maintain Title 31 to perform in dual-rated capacity

• Assists with tournaments and promotions

• Performs additional duties and responsibilities as assigned or necessary

• Must be willing to change shifts if unable to perform duties if needed to meet business needs

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Skills / Experience

• The ability to submit to a background check and drug test is required.

• Must be able to obtain a Nevada Gaming Registration Card.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• Exceptional communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to work under pressure and handle high-stress situations.

• Strong problem-solving and conflict resolution skills.

• Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as the Company?s internal controls, policies and procedures.

• Familiarity with gaming software and security systems is a plus.

• At least 1 years of experience in Craps Dealer.

• High school diploma or equivalent required.

Physical Requirements

• Ability to stand and walk for extended periods of time during shift.

• Proficient use of a computer, including keyboarding and mouse skills.

• Must be able to bend/kneel & work outdoors less than 25% of the time.

• Hearing, vision, speech, and literacy skills are critical.

• Must be able to lift up to 50 lbs. with or without assistance.

• Ability to work in environments that are smoky, noisy, hot, cold, or humid.

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This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.Core Values

• Service - Personalized, warm, and consistently exceptional customer service.

• Value - Committed to deliver quality products for great prices.

• Growth - Promote personal development and growth for all team members.

• Family - Create a family-like environment by staying close to our guests and our team members.

• Passion - Work with passion and enthusiasm every day.