Casino Pit Supervisor
Hyatt Regency Aruba Resort, Spa and Casino
Palm Beach, Aruba, Aruba Onsite
%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3EThe%26nbsp;%3Cstrong%3E%3Cspan style=%22font-family: %27Segoe UI%27,sans-serif; color: #424242;%22%3ECasino Pit Supervisor%3C/span%3E%3C/strong%3E%26nbsp;is responsible for overseeing the operations of assigned table games to ensure compliance with company policies, gaming regulations, and customer service standards. This role supervises dealers, monitors game integrity, and ensures a safe, fair, and enjoyable gaming environment for all guests.%3Cspan style=%22line-height: 107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cstrong%3E%3Cspan style=%22line-height: 107%; font-family: %27Segoe UI%27, sans-serif; color: rgb(66, 66, 66); font-weight: normal;%22%3EKey Responsibilities:%3C/span%3E%3C/strong%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3ESupervise the daily operations of assigned table games within the pit area.%3Cspan style=%22line-height: 107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3EEnsure all games are conducted in accordance with internal controls, gaming regulations, and company policies.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3EMonitor dealer performance, providing coaching, feedback, and support as needed.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3EResolve guest disputes and escalate issues to management when necessary.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3EMaintain accurate documentation of game activity, player ratings, and incidents.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3EEnsure proper chip and cash handling procedures are followed.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3ECollaborate with surveillance and security teams to maintain game integrity.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3EProvide exceptional customer service and promote a positive guest experience.%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22line-height: 107%; font-family: Calibri, sans-serif;%22%3EAssist in training and onboarding of new dealers and floor staff.%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E
%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3E%3Cstrong%3E%3Cspan style=%22line-height: 107%; color: rgb(66, 66, 66); font-weight: normal;%22%3EQualifications:%3C/span%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EHigh school diploma or equivalent required; additional education in hospitality or gaming is a plus.%3Cspan style=%22line-height: 107%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EMinimum 2 years of experience in table games, with at least 1 year in a supervisory or lead role.%3C/span%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EStrong knowledge of table games rules, procedures, and casino operations.%3C/span%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EExcellent leadership, communication, and conflict-resolution skills.%3C/span%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EAbility to work in a fast-paced, high-pressure environment.%3C/span%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 14px;%22%3E%3Cspan style=%22font-family: arial, helvetica, sans-serif;%22%3EMust be able to obtain and maintain a valid gaming license.%3C/span%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%0A%3C/ul%3E