Job Responsibilities

The Casino Controller is responsible for Revenue Audit, Drop/Count, and Cage, including AML compliance; ensuring each department has adequate equipment, training, and support needed to operate effectively and efficiently.  Responsible for creating and adhering to applicable key controls.

License Level:

This is a key level position and requires a key level license.

Essential Duties/Core Competencies

• Oversees daily casino accounting functions as it pertains to gaming operations.  Responsible for gaming documents records retention program.
• Oversees daily cage operations.
• Oversees all regulatory compliance requirements outlined in New York State gaming regulations.
• Oversees the preparation and control of records and data, the control of unused forms, the accounting for comparison of the cashiers’ cage areas and count room.
• Enforces casino regulatory rules and regulations and casino internal and accounting controls in order to safeguard company assets.
• Handles customer service and employee related problems with composure and professionalism.
• Reviews departmental expenses in Cage, Revenue Audit and Count Room departments ensuring that the departments adhere to the budget.
• Supervises day-to-day activities for Revenue Audit, Cage and Count Room; provides training, planning, assigning and directing work; interviews and hires; appraises performance, rewards, and disciplines employees; corrects and approves timecards, schedules time off, and posts shift bids; and addresses complaints and resolves problems.
• Ensures and maintains a system of internal controls for all Cage, Drop/Count, Revenue Audit and administrative controls as related to employees, policies and procedures.
• Contributes to departmental effectiveness by identifying short-term and long-range issues and goals, recommending courses of actions, and implementing directives.
• Oversees all Title 31 regulatory requirements including but not limited to filing CTRs, SARs and assisting in maintaining/updating the AML compliance program.
• Performs a financial statement review for Cage, Drop/Count, and Revenue Audit departments monthly to compare actual general ledger balances to budget on a Month-to-Date, Year-To-Date, and Prior Year basis. All variances will be investigated and appropriately communicated based on the materiality. Any errors will be directed to Tribal Accounting for adjusting journal entries.
• Assists in coordinating activities with external and internal auditors, as needed; ensures all requested financial close and related information is done accurately and timely.
• Conducts annual department evaluation and assessments of department components and staff according to established policies, procedures, and regulations for the Cage, Revenue Audit and the Drop/Count Team.
• Manages and trains direct reports.
• Prepares daily revenue and expense reports
• Maintains STRICT confidentiality of internal activities.
• Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
• Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
• Perform other tasks as assigned.
• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
• Demonstrates the initiative to present new ideas and perspective to create positive results
• Exhibits respectful consideration of viewpoints, situations and others
• Puts the guest at the forefront of every decision

Work/Educational Experience

• Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• BA/BS in Accounting or related field
• Seven (7) years’ experience in Casino Gaming or Casino Audit experience with five (5) years in a supervisory capacity
• Must be able to obtain and maintain a New York State Gaming Commission License and New York State Racing and Wagering License

Essential Requirements

• Thorough knowledge of Microsoft Office products and other common computer programs
• Ability to perform mathematical computations
• Ability to access, input and analyze information into the computer
• Ability to complete monthly journal entries
• Ability to complete monthly account analysis
• Ability to remain in a stationary position for extended period of time

*Physical and Mental Demands: *

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.  Ability to respond to common inquiries from other Team Members or guests. Fluency in English required.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute complex mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Pay Transparency: $131,330-$159,805

Working at Resorts World:

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.