Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  Financial Counsellor (Problem Gambling) – MoneycarePermanent | Community Services | Financial Wellbeing & Community Engagement 📍 Sunshine Coast – Maroochydore ⏱ 30.4 hrs/week 🏢 Site‑based with multi‑location reachBe the Person Who Helps Someone Turn Their Life Around

Moneycare is The Salvation Army’s national financial counselling service—and one of Australia’s most trusted. We walk alongside people facing financial stress, providing the tools, support, and confidence they need to rebuild.

If you want your work to matter, this is where you’ll feel it every single day.

What You’ll Do

Step into a role where your expertise genuinely changes lives. As a Moneycare Financial Counsellor, you’ll guide people through financial hardship, help them understand their options, and empower them to regain control. You’ll also deliver group education that builds financial capability across the community.

Your Impact:

• Provide one‑on‑one financial counselling that’s practical, empowering, and person‑centred
• Deliver engaging community education sessions that build financial confidence
• Manage client cases with care, clarity, and professionalism
• Build strong partnerships with community organisations, government services, and financial institutions
• Work confidently within legislation, guidelines, and Moneycare’s evidence‑based practice

What You’ll Bring

You’re someone who blends technical skill with genuine empathy. You can sit with people in tough moments, help them make sense of their situation, and support them to move forward with dignity.

You’ll Need:

• Accredited Financial Counsellor (or working towards)
• Diploma of Community Services (Financial Counselling)
• FCQ membership (or eligibility)
• Problem Gambling skill set (or willingness to complete training)
• Strong financial literacy, negotiation, and money‑management skills
• At least 12 months’ experience in financial counselling, community services, or a related field
• Experience with counselling frameworks (highly regarded)
• Current Driver Licence
• Current Working with Children Check (Blue Card)

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration